We take intellectual property rights, including copyrights, trademarks, patents, designs, and trade secrets, very seriously. We are committed to ensuring the legality of all products and images on our website, but due to the wide variety of products, sometimes we may not be aware of it.
If you, as an intellectual property owner or authorized representative, believe that a product displayed on our website infringes your rights, please contact us immediately. We will take immediate action to protect your legal rights.
To file a copyright or trademark infringement complaint, the specific process is as follows: Please send an email to [email protected] and provide the following information as required:
1. Materials to prove your identity and confirm that you are the legal owner or authorized representative of the allegedly infringing product or image.
2. A comprehensive and detailed description of the disputed work or material, and its precise location on our website (product URL).
3. Detailed contact information to facilitate our communication with you, such as your address, phone number, or email address.
4. A statement clearly indicating that you have a good faith belief that the use is not authorized by the copyright or other intellectual property owner, agent, or law.
4. Accurately identify the intellectual property rights that are claimed to have been infringed on our website (e.g., "XYZ Copyright" "ABC Trademark, Registration No. 123456, Registered on January 1, 2004"). If it is a trademark infringement complaint, be sure to provide the trademark registration number, the link to the first publication platform, the URL of the infringing work/image, and other evidence that you own or are authorized to use the trademark.
5. Sign a statement confirming the accuracy of the information provided and, under the liability of perjury, stating that you are the legal intellectual property owner or an authorized representative acting on its behalf.
Please note that our email address [email protected] is only used to handle copyright-related complaints. If you have any other questions, please contact our customer support team. We will promptly handle all issues involving intellectual property disputes in accordance with the process and do our best to protect the rights of the owner.
We actively encourage genuine and fair complaints and will treat every complaint seriously in strict accordance with the process. However, please be aware that submitting a false infringement notice will trigger legal consequences, including damages and attorney fees. If you are unsure whether the relevant material is infringing, it is recommended that you consult a legal professional before filing a complaint. Thank you for your commitment to intellectual property protection, and we look forward to working with you to ensure that your legitimate rights and interests are protected.
